Phases
I → IV
trial coverage
An AI study coordinator embedded in your trial workflow — handling patient-facing protocol Q&A, visit reminders, adherence reinforcement, and symptom check-ins, all within strict PI-defined scope. De-identified analytics flow to sponsor and CRO dashboards in real time.
Clinical research has rules — for good reason. Study Coordinator is built around those rules, not around them. Every patient interaction happens within scope you define, on a study you authorise, in language your IRB approved. The AI handles the routine. The PI keeps the judgement.
Every escalation rule is defined by the Principal Investigator before the study begins. Out-of-scope queries are routed to the investigator — never answered by the AI.
Patient-facing communication is restricted to the approved consent forms, protocol documents, and FAQs ingested at study setup. No general medical advice. No off-protocol guidance.
Every patient message, every reply, every escalation is captured and reviewable. The audit log is the source of truth — not a feature toggle.
Protocol Q&A, visit reminders, adherence reinforcement, and symptom check-ins. Configurable per channel — SMS, email, or secure messaging.
Every escalation rule is defined by the Principal Investigator before the study. Out-of-scope queries route to the investigator, not to the AI.
Tuned per study — medication timing, dietary restrictions, visit prep. Each reminder grounded in the study protocol, not generic guidance.
De-identified data streams to sponsor and CRO dashboards as it happens. No more weeks-long EDC lag between site activity and sponsor visibility.
Every patient interaction is reviewable, auditable, and flagged when escalation rules trigger. The audit log is the source of truth.
Protocol documents, consent forms, and FAQs uploaded at study setup. Patient replies are grounded in your content — accurate and citation-traceable.
Every patient interaction follows the same path — through Orchid's reasoning, against the PI's rules, into your audit log, and (de-identified) onto the dashboards that need it.
Book a demo and we'll walk through Study Coordinator with your protocol — show you the PI rule editor, the audit log, and the analytics surface your sponsor would see.